The River Center will be provided to the Licensee in clean condition. During the event, the Housekeeping Department will maintain all public common areas such as lobbies, hallways, restrooms, and meeting rooms.

Center will charge Licensee for any additional bulk trash hauls necessary due to event operations. Bulk trash is defined as any material that cannot be readily removed by a standard push broom. It is the responsibility of the Licensee to leave the facility "broom clean", making sure that all trash, including tape residue, be removed. Excess post-event cleaning done by the Center will be billed to the Licensee. Licensee must abide by any and all Center labor rules and jurisdictions.

The IT Department provides exclusive services that can be tailored to meet specific show management and exhibitor’s needs. The facility can provide Internet connectivity at high speeds (Fiber –Optic, Cat 5 and Cat 6 infrastructure). All meeting rooms and exhibition hall are equipped with Ethernet connection and capabilities. The Event Coordinator/Manager will provide order forms for inclusion in the exhibitor kits if needed. All services will be billed to the Licensee and or exhibitor.

To maintain safe and efficient operations, the River Center Security will retain complete control over all loading dock activities. Licensee is responsible for all associated labor and space costs. All staff utilized for dock(s) will be scheduled through the Security Manager. The Center does not maintain a marshaling yard on its premises.

We offer different opportunities to showcase your brand/sponsors at the venue. From promoting your event on our website and social media to displaying digital assets on our digital screens, let us turn your next event into an unforgettable experience that elevates your brand and captivates your guests.

Events can only be added to our Raising Cane's River Center website/social media event listing if they are currently contracted with the venue. If you currently have a booked event at the venue, and would like to be added into the listing, fill out the form below. 

We have a best-in-class marketing department here to help support your event. If you are interested in additional marketing opportunities, please request below.

Baton Rouge Police Department (BRPD) and Baton Rouge Constables Office (BRCO) are the ONLY ARMED security permitted in the facility. Any special security services regarding police must be arranged through the Event Coordinator/Manager. Minimal deputies will be at the discretion of the center’s management as deemed necessary. Police is required for the following events: 3000 people per day, Sporting Events/ Tournaments, High traffic events. All services will be billed to the Licensee

Request for keys should be made through the Event Manager and all keys must be returned on the last day of the event. In compliance with NFPA Life Safety Code doors cannot be blocked, chained, or altered in any way. The Center reserves the right (at all times) to access any area if necessary.

The River Center maintains exclusive 24-hour security. The Building Security Staff maintains 24-hour security coverage for the Center's perimeter areas, internal corridors, and life safety alarm system. They also secure exterior and interior access doors as well as monitor internal traffic flow.

Building Security Staff handle all lost and found and provide wheelchairs. All incidents of injury, vandalism, building damage, theft, etc. should be reported to the Event Coordinator/Manager immediately. Following notification of any incidents, Building Security Staff will initiate appropriate reports and investigations.

River Center Security | 225.421.9602

Event Security Staff are required for all events during move-in, event, and move-out hours. These costs are in addition to the rental agreement. Security representatives will be in contact to develop a comprehensive, cost-effective personnel plan. Minimal staffing will be at the discretion of Center Management as deemed appropriate after carefully considering the nature and character of the event.

Please consult with Director of Booking and Events during the booking process and reference the official vendors & Last right of refusal clause.

Rigging Services

Phoenix Rigging is the official sponsor for all rigging and labor services. Phoenix Rigging is responsible for the review and approval of ALL rigging plans prior to the commencement of all shows along with providing a rigging supervisor for the installation, operation and dismantle of all rigging projects. Licensee shall first approach Phoenix Rigging to provide a quote or proposal for the required services. Phoenix Rigging shall have the first opportunity to provide the necessary services. All services will be billed to the Licensee.

Please reach out to your Event Coordinator/Manager for further details.

Lighting & Sound

Deep South Productions is the official sponsor for all production-related services. Licensee shall first approach Deep South Production to provide a quote or proposal for the required services. Deep South Production shall have the first opportunity to provide the necessary services. All services will be billed to the Licensee.

If the Licensee receives a competitive quote or proposal from an outside supplier both Phoenix Rigging & Deep South Productions shall have the last right of refusal.

If an outside vendor is contracted, the Event Coordinator/Manager will need to be notified immediately.